Press the "windows key" + "r" to get the "Run" window open - Type " printui.exe /s" (There is a space between. Now go to Control panel – Devices and printer – Select all the printer entries and remove the device. Go to Control panel – Programs and feature – Select all the HP Officejet printer entries and uninstall them. If you have issues, printing I would suggest you try to do a clean install of the printer drivers:įirst, unplug the USB cable from the printer if present. Don't worry I'll be glad to assist you.Īfter reviewing your post, I did go through the Printer Product Specifications and found that this printer does not support scan feature. Chinese for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues related to HP Printer.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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